Prior to my work in health services research, I was a military test pilot, an electronics engineer, and flight instructor. I moved across to healthcare seven years ago through a PhD, which translated aviation teamwork concepts to healthcare via a randomised controlled trial evaluating a Crew Resource Management based training intervention. My current research fellowship is in the field of human factors in healthcare. Specific areas of interest include resilience engineering, teams and teamwork, decision-making, system dynamics modelling, simulation, and usability test and evaluation of medical devices and IT systems.
Member Society of Experimental Test Pilots
Member International Society for Simulation in Healthcare
Member Human Factors and Ergonomics Society
Key projects in which I am currently involved:
A large, multifaceted project (DUQuA) assessing the relationship between quality management systems and patient outcomes for AMI, stroke and hip fracture in 62 hospitals across the six states and two territories of Australia.
Development and implementation of a tool to identify innovation in surgery.
Development and implementation of a surgical decision making process to improve outcomes for frail patients (process involves pre-surgical consultation/discussion between patients, families, surgeons, intensivists, and anaesthetists).
Development of usability assessment processes for use by clinicians and/or procurement staff for acquisition and integration of new medical equipment into existing systems.